Slot Planet Privacy Policy

At Slot Planet, we understand that your personal data is valuable, and we are fully committed to protecting it in line with applicable data protection laws, including the UK General Data Protection Regulation and the UK Data Protection Act 2018. This Slot Planet Privacy Policy explains what information we collect from you, how we use it, and the choices you have regarding your data when you register, log in, or play at slot planet casino. By using our website, mobile browser platform, or slot planet app, you agree to the practices described below.

Who We Are

SlotPlanet is operated by White Hat Gaming Limited, a company registered in Malta under number C73232, with its registered office at 85 St John Street, Valletta VLT1165. Certain marketing, systems development, payment processing, and customer service functions are carried out by our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784. We hold a licence from the UK Gambling Commission (licence number 52894) for players resident in Great Britain, and an MGA licence (MGA/B2C/370/2017) for other jurisdictions where applicable. We are the data controller responsible for your personal information collected through slotplanet casino.

Information We Collect

We collect several categories of information to provide you with a safe and personalised gaming experience. Whenever you complete slot planet register steps, use slot planet login credentials, or access your account through the slotplanet app, we gather certain details automatically and directly from you.

• We collect identity and contact information such as your name, date of birth, address, email address, and phone number provided during registration
• We collect financial information related to your slotplanet deposit and slot planet withdrawal transactions, including payment card details, e-wallet information, and transaction history
• We collect verification documents, such as proof of identity and proof of address, required to comply with anti-money laundering regulations
• We record your gameplay activity, including games played, wagers placed, and outcomes, to manage your account and calculate any slotplanet bonus or slot planet free spins winnings
• We gather technical data such as your IP address, device type, browser information, and geolocation data when you use our slotplanet casino app
• We monitor communications between you and our customer support team, including live chat transcripts and emails

How We Use Your Information

Our SlotPlanet Casino team uses your personal data for a range of legitimate business purposes, always ensuring that processing is lawful, fair, and transparent. Here at Slot Planet, we use your information to:

• Verify your identity and age, confirming you are at least 18 years old and eligible to hold an account
• Process your slot planet deposit and withdrawal requests securely and efficiently
• Administer promotional offers, including any slot planet no deposit bonus, slotplanet free spins, or welcome package such as our 70 bonus spins offer on Book of Dead
• Apply affordability and responsible gambling checks to protect vulnerable customers
• Communicate with you about account activity, security alerts, and changes to our terms
• Send marketing communications about a slotplanet promo code, slot planet bonus code, or special events, where you have consented to receive them
• Improve our website, our slot planet app, and our overall service quality through analytics
• Detect and prevent fraud, money laundering, and other unlawful activity
• Comply with our regulatory obligations under our UK Gambling Commission and MGA licences

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise you when you return to slotplanet casino, remember your preferences, and understand how you interact with our games and promotions. Cookies also help us tailor offers, such as a slotplanet no deposit bonus or slot planet 50 free spins promotion, based on your browsing behaviour. You can control or disable cookies through your browser settings, though doing so may affect the functionality of certain features, including your ability to complete slot planet login smoothly.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with carefully selected partners who help us operate our services, including:

• Payment providers such as Visa, Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, and Neosurf to process your slotplanet deposit and withdrawal
• Identity verification and fraud prevention agencies
• Regulatory bodies, including the UK Gambling Commission and the Malta Gaming Authority, where legally required
• IT service providers who support our website, our slotplanet casino app, and our live casino offering powered by Evolution
• Marketing partners who assist us in delivering relevant slot planet bonus and promotional content

Any third party we work with is contractually obligated to protect your data and use it only for the purposes we specify.

International Data Transfers

As our group operates through entities in Malta and Gibraltar, your data may be transferred outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses, to maintain a level of protection equivalent to that required under UK data protection law.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including ongoing legal, regulatory, and accounting requirements. Transaction records related to your slot planet withdrawal times and deposit history are typically retained for a minimum period required under gambling regulations, even after your account becomes inactive or is closed.

Your Rights

Under applicable data protection law, you have several rights concerning your personal information. Our Slot Planet Casino compliance team is available to help you exercise these rights, which include the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate or incomplete information
• Request erasure of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing, including direct marketing
• Withdraw consent at any time where processing is based on consent
• Request a copy of your data in a portable format
• Lodge a complaint with the UK Information Commissioner's Office if you believe we have not handled your data properly

To exercise any of these rights, please contact our support team, and we will respond within the timeframes required by law.

Data Security

We at SlotPlanet take data security seriously and implement industry-standard measures, including encryption, secure servers, and restricted access controls, to protect your personal and financial information from unauthorised access, loss, or misuse. Our customer funds are held according to the UK Gambling Commission's medium protection level, and we continuously review our systems to maintain robust security across desktop and mobile platforms.

Children's Privacy

Our services are strictly intended for individuals aged 18 and over. We do not knowingly collect personal information from minors, and any account found to belong to an underage individual will be closed immediately, with funds handled in accordance with our responsible gambling procedures.

Marketing Preferences

If you have opted in to receive marketing messages about a slotplanet bonus code, loyalty rewards, or upcoming promotions, you may withdraw your consent at any time by updating your account preferences or contacting our support team. Even after opting out of marketing, we will continue to send essential account-related communications.

Changes to This Policy

We may update this Slot Planet Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly. Continued use of slotplanet casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this policy, wish to exercise your data protection rights, or need assistance with your account, please reach out to our dedicated support team via email at support@slotplanet.com, through our 24/7 Live Chat, or via our Help Centre. Our support is multilingual and typically responds to emails within 24 hours, ensuring you receive prompt assistance whenever you need it.